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West Lake Properties

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

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This Privacy Policy explains how we may collect and use information when you visit [WEBSITE URL], contact us, request our services, or otherwise interact with our website.

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1. Information We Collect

We may collect information that you provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing or service address

  • Information about requested cleaning services

  • Appointment information

  • Other information you voluntarily provide

We may also automatically collect basic website information such as your IP address, browser type, device type, pages visited, and website usage information.

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2. How We Use Your Information

We may use your information to:

  • Respond to inquiries;

  • Provide estimates and cleaning services;

  • Schedule appointments;

  • Communicate with customers;

  • Provide customer support;

  • Improve our website and services;

  • Maintain website security;

  • Process payments, if applicable; and

  • Comply with legal requirements

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3. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, and understand website usage.

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You may adjust cookie settings through your browser. Disabling cookies may affect certain website features.

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4. Sharing Information

We do not sell your personal information.

We may share information with service providers that help us operate our website and business, such as hosting, scheduling, payment processing, communications, and analytics providers.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

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5. Payment Information

If online payments are available, payments may be processed by third-party payment providers. We generally do not store complete payment card information on our website.

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6. Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

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7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with legal obligations.

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8. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

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9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

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To make a privacy-related request, please contact us.

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10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

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